FAQ

 

Where do we ship and how much does it cost?

DOMESTIC

We use Czech post to deliver parcel within Czech Republic and it is free of charge. For faster delivery for peak season (eg. Christmas) it is best to use our pick up locations in Ceske Budejovice or in Prague.

INTERNATIONAL

We also ship within selected countries in the European Union:

Austria, Belgium, Denmark, France, Germany, Hungary, Italy, Luxemburg, Netherlands, Poland, Romania, Slovakia, Slovenia, Spain, United Kingdom.

Closer you are from the Czech Republic, cheaper the packaging and shipping costs are,

Are there other options to pay than by paypal?

For payments in cash or other options, please use our contact form and we try to find a solution.

How to order wholesale good?

For ordering larger quantities, please use our contact form. Link is at the bottom of this page.

How do I return purchased goods?

You can ship unused product back to us within 14 days on your own costs and we return you money when the product arrives back to us.

Any other questions?

Please use our contact form. Link is at the bottom of this page.